Wi-Fi Protect is a subscription service covering your router and Wi-Fi network offered by Wifi HQ; through this service, you have access to our experts through our support ticket system for any issue you may have with your Wi-Fi. For an affordable price, this service gives you peace of mind and the guarantee of professional assistance for any issue that may happen with your Wi-Fi network, from access issues to replacement of faulty routers or communications with hardware manufacturers.

The cost of this service is $99/year for homes and home offices, and $249/year for small businesses with 20 employees or less.

Wi-Fi Protect includes:

General Remote Wi-Fi Network Troubleshooting

Remote Wi-Fi Optimization

Wi-Fi Network Security Audit

Hardware Purchase & Replacement Recommendations

Warranties & Vendors Communications

$50/hour Discounted Onsite Troubleshooting

(GTA only, Standard Rate: $125-250/hour)

Wi-Fi Protect – Personal

For Homes & Home Offices (C$99/Year)

Wi-Fi Protect – Personal

$99.00 / year

Category: Services

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Wi-Fi Protect – Business

For Physical Stores & Small Businesses (C$249/Year)

Wi-Fi Protect – Business

$249.00 / year

Category: Services

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Please note that this is not an emergency service and response time is within 3 hours (8 AM – 8 PM Eastern Standard Time). Issues must be raised through our support ticket system or by requesting a call-back through our website.

Once your account is approved, you will be able to login to your account and submit support tickets.

To qualify for Wi-Fi Protect – Business, your business must have less than 20 employees and be using a standard, non-enterprise router.

For warranty servicing, additional shipping and handling fees may apply.

Wi-Fi Protect is offered for free for three months for any router purchased through the Wifi HQ online store.

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About Us

Wifihq.ca has been launched to provide the best Wifi products and services in Canada. Serving both homeowners and commercial enterprises.